Skip to main content

Communication manifesto

Draft! Not yet implemented.

Please leave comments with your feedback.

Historically my responses to inquiries has ebbed and flowed. Sometimes my inbox would pileup for a month before many people would get responses. This manifesto is my contract to the world to improve my communication response time. Before contacting me I suggest you read this manifesto and a couple of essays about email.

Here is my commitment to response time going forward:

Short form:
- @Twitter*, SMS, @GitHub, IM, etc.
- Response within 24 hours.
- Must be less then 250 characters.
- Preferred method of contact.

Long form:
- Email, @Facebook, snail mail etc.
- Response within 48 hours.
- Generally longer then 250 characters.
- Keep it short and to the point.

- Phone calls, voicemail, @skype voice, etc
- Callback within 24 hours.
- You must leave a voicemail.
- I don't like phones so you should consider the above options first.

What if I miss my deadline? If it is important ping me immediately after the time lapses else restart the clock and wait one more cycle before pinging me. Maintain the same method of contact so important information stays organized and does not get misplaced. Feel free to also remind me of this communication commitment to you.

And finally ... my contact information page. :)

*Twitter is my preferred form of communication because of it's brevity and easy access.


  1. I think the long-form response time should actually be longer. It would encourage people to use the short-form.

    And what category does this comment or google group messages fall under?

  2. @Greg: Good point. I should increase long form some.

    Blog comments are short form and Google Group messages are almost always emails for me so long form.


Post a Comment

Popular posts from this blog

Sync is currently experiencing problems

Update: I now recommend you install Google Chrome and disable the built in Browser as it supports encrypting all synced data.

After picking up a gorgeous Galaxy Nexus yesterday I was running into an issue where my browser data wasn't syncing to the phone. After a little Googling I found this is commonly caused by having all of my synced Chrome data encrypted instead of the default of only encrypting the passwords. These are the steps I went through to get my dat syncing again without losing any of it. The exact error I was getting was "Sync is currently experiencing problems. It will be back shortly."

In Google Chrome open the personal stuff settings page by clicking this link or by opening the wrench menu, and click on "signed in with".  Hit "disconnect your Google Account" to temporarily disable syncing from your browser.

Visit the Google Dashboard and "Stop sync and delete data from Google". I waited until the stored dat…

Installing Storytlr the lifestreaming platform

"Storytlr is an open source lifestreaming and micro blogging platform. You can use it for a single user or it can act as a host for many people all from the same installation."

I've been looking for something like Storytlr for a few months now or at least trying to do it with Drupal. While I love Drupal and FeedAPI I did not want to spend all that time building a lifestream website. So I've been playing around with Storytlr instead and found it very easy. Here is how I got it up and running on a Ubuntu EC2 server. You can also check out the official Storytlr install instructions.

LAMP stack installed and running.Domain setup for a directory.MySQL database and user ready to go.Lets get started!
Get the code: wget tar -xvzf storytlr-0.9.2.tgzYou can find out the latest stable release on Storytlr's downloads page.

Import the database:
Within protected/install is database.sql. Import this into your empt…

Little known @Twitter and @TwitterAPI tips and tricks

Be sure to comeback as new tips and tricks get added. If you know of anything I missed be sure to let me know.

Static URL for profile images based on screen_name:

* This performs a http redirect to the actual profile image URL. Currently https redirects to http. You can also add "?size={mini | bigger | normal}" to get specific sizes.

Redirect to profile based on user_id:

In_reply_to_status_id mentions:

* In the web interface new mentions are only replies if they start with @screen_name. By pushing @screen_name further along in the string your followers who do not follow @screen_name will still see the status.

Profile image sizes:

* By default you get the original image size you can add _mini, _normal, and …